Support
Last updated July 8, 2026
Beta draft — this document reflects how the app works today and will be finalized (and translated) before public launch.
Thanks for helping test QuestionSeed. We read every message — your feedback directly shapes what we build and which lessons we write next.
Get in touch
Email us anytime at [email protected]. Telling us your device and browser (for example, “iPhone, Safari”) helps us help you faster.
A few things to know during the beta
- Your records live on your device. Your children, progress, quotes, and voice recordings are saved in this browser. Clearing your browser data or switching devices will start you fresh — so keep your own copy of anything precious (use “Save a copy” on a voice recording).
- Keep your password. Password reset isn’t available yet, so store it somewhere safe.
- Sign-up needs an invite code. QuestionSeed is invite-only during the beta. Already have an account? Just log in — no code needed.
- Some Korean text is still a draft. The app is English-first for launch; Korean strings are being reviewed by a native editor.
Quick answers
How long is a lesson? About 10–15 minutes — one real conversation. There’s no need to do one every day.
Do I need supplies? Most lessons need nothing at all. When one does, the home screen shows it before you start, and offers a no-supplies alternative.
Is my child’s data private? Yes — see our Privacy Policy. We never collect faces, never see your child’s words, and never sell data.
How do I delete my account or data? Delete a child’s records anytime in Account. To delete your whole account, email us and we’ll take care of it.